Hyundai woos young Chinese consumers

2018-05-15 07:24:32 GMT2018-05-15 15:24:32(Beijing Time) 

HYUNDAI Motor Co.’s designers are working overtime to add zing and connected features to its cars. The goal: woo young consumers to reverse a sales plunge in the world’s biggest auto market.

The company is expanding a 25-member China design group with an aim to double its size and bring it on par with teams in Europe and California, said Simon Loasby, who runs the team.

South Korea’s biggest carmaker posted a 31-percent drop in China sales last year after a political dispute and the lack of new, high-tech models kept buyers away from its showrooms.

“We have to build more cool cars to excite current generations in China,” said Loasby.

With about half of China’s 1.4 billion people aged below 40, fitting the vehicles with online features is crucial for Hyundai’s push to regain ground.

What works in China increasingly has the potential to appeal elsewhere, too, thanks to the country’s urban young consumers who are setting global trends in tech-connected lifestyle.

Hyundai is trying to reshape its image after its market share was eroded by German and Japanese brands as well as local Chinese contenders.

The automaker was late to react to the shift in consumer preferences away from sedans to larger and more expansive SUVs and was caught between cheaper Chinese brands and global luxury marques introducing entry-level models.

At the Beijing auto show late last month, Hyundai showed an ix35 sport utility vehicle with a 24-centimeter screen that lets the user stream music and use online services popular among younger consumers, such as Alipay and Tencent Holdings Ltd.’s WeChat. The vehicle’s infotainment system also includes Baidu Inc.’s connectivity services such as navigation, and it allows the driver to reserve a parking spot.

“A big question is the virtual economy — how does that affect our customers? What do they want out of that from a brand like ours?” Loasby said. “I torture our guys and myself on this.”

The automaker is planning to release more China-specific models, and bring the luxury brand Genesis to the world’s largest market.

“China is changing so fast. We are really putting a lot of attention on the Chinese market,” said Peter Schreyer, chief of design at Hyundai and affiliate brand Kia Motors. “Our attitude is completely different now. If there’s something the market wants, we learn very closely and we try to do our very best to make people happy here.”(SD-Agencies)

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